Refund policy

30-Day Warrior Guarantee

We stand behind our gear. If something’s not right, we’ll make it right.

You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

In the same condition you received it
Unworn / unused
With tags attached
In the original packaging
With a receipt or proof of purchase

How to Start a Return

To kick off a return, head over to our Contact Us page and send us a message about your order and what’s going on.

Use the Contact Us page on our website to start a return request.

Once your return is approved, we’ll:

Send you a return shipping label
Give you clear instructions on how and where to send your package

Important: Items sent back to us without first requesting a return through the Contact Us page will not be accepted.

You can also reach out with any return-related questions anytime through the Contact Us page.

Damages and Issues

If your gear shows up looking like it just lost a battle:

Inspect your order as soon as it arrives
If it’s defective, damaged, or the wrong item, contact us right away via the Contact Us page

We’ll evaluate the issue and work on making it right as fast as possible.

Exceptions / Non-Returnable Items

Some items can’t come back to the armory. We do not accept returns on:

Perishable goods (food, flowers, plants, etc.)
Custom / personalized products
Personal care goods (like beauty products)
Hazardous materials, flammable liquids, or gases
Sale items
Gift cards

If you’re unsure whether your item is returnable, reach out through the Contact Us page and we’ll clarify.

Exchanges

Want to swap for a different size or product?

The fastest path:

Start a return request via the Contact Us page
Once your return is accepted, send the item back
Place a new order for the item you want

That way you get your new gear ASAP.

🇪🇺 European Union – 14-Day Cooling-Off Period

If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

To qualify, your item must be:

In the same condition you received it
Unworn / unused
With tags attached
In the original packaging
With a receipt or proof of purchase

To exercise this right, reach out via our Contact Us page.

Refunds

Once we receive and inspect your return, we’ll let you know if your refund is approved or denied.

If approved:

You’ll be refunded to your original payment method
Refunds are typically processed within 10 business days
Your bank or card issuer may take additional time to post it on their end

If it’s been more than 15 business days since we approved your return and you still don’t see your refund, please reach out through our Contact Us page so we can check on it.